Enter makes it easy and automated to record patient payments over the phone!

The Problem with Collecting Patient Payments Over the Phone

Patient Collections is notoriously difficult in healthcare revenue cycle management. The patient user experience is usually terrible, but so is the Billing Team's experience. When a patient calls the office and wants to simply give a Biller their credit card number, things get messy. Here are a few nagging questions:

  1. Does your billing team have access to a credit card terminal to record the transaction?
  2. Which POS is the biller using?
  3. Is that POS connected to your Billing Module?
  4. Does the POS or your Billing Module know how much the patient responsibility is?
  5. When you do record the patient payment, does it post to the claim?
  6. How much more work does your billing team have to do to post the patient payment to the claim.
  7. Will this show up in your reporting?
  8. Will the patient get a receipt?
  9. Can a payment plan be offered instantly?

Enter's Solution is Easy, Fast, and Automated

In the video below, you will see how easy it is to simply search for a patient, access their payment portal and record the payment via credit card. What is really remarkable is that when that is done, Enter is automatically updated, the payment is posted to the claim and you can go about your day. It's an amazing experience for the patient and your Practice Admin.

Revenue Cycle Management

Our Blog

January 6, 2022
The Role Of AI For Patient Engagement

In this article, you will learn about the role of AI for patient engagement and how it can help improve patient care. Let us help you!

Jordan Kelley

CEO
January 6, 2022
Considerations Of Analysis For Medical Claims Data

Healthcare organizations use medical claims data to improve population health planning. Here are the benefits of using this data and how to get started.

Jordan Kelley

CEO
August 11, 2020
Recording Patient Payments

Enter makes collecting patient payments easier than ever! Capture the payment and it automatically posts to the claim.

Jordan Kelley

CEO
may 14, 2013
Revenue Cycle Management Outsourcing: The Holistic Approach

If you're looking for a better way to manage your revenue cycle, outsourcing can be the answer. Learn how it works today!

Jordan Kelley

CEO
may 14, 2013
How Important Is A Revenue Cycle Certification And How To Get It? - Enter

Find out how a revenue cycle certification can help you advance your career and become more valuable to employers.

Jordan Kelley

CEO
may 14, 2013
Efficient Medical Claim Processing For Effective Customer Satisfaction

Find out how medical claims processing can be a cost-effective way to ensure accuracy in reimbursement and patient satisfaction.

Jordan Kelley

CEO

Join Enter's newsletter.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.